Information 2
Display Based on the Act on Specified Commercial Transactions
Business Name
Yukiyo Sugihara
Seller Information
Seller:
Site Name: RIO STYLE Yukiyo Sugihara
Business Location
〒651-0084
1-1-18-707 Isobedori, Chuo-ku, Kobe-shi, Hyogo
Business Contact Information
rio.style.dogwear@gmail.com
For inquiries about products or consultations regarding sizes, please contact us here.
Business Hours / Shop Information
Business Hours: 10:00~18:00
Closed: Saturdays, Sundays, and public holidays
Please feel free to contact us.
Selling Price
The selling price will be the displayed amount (displayed price/tax included).
Payment Method and Timing
Payment Method:
■ Credit card (VISA/MasterCard/Amex) payments are accepted. Payment Timing: Payment will be confirmed at the time of order confirmation.
■ Convenience store payment
You will be redirected to convenience store payment to complete your purchase.
■ PayPal
You will be redirected to PayPal to complete your purchase.
■ Smartphone payment (QR code)
You will be redirected to smartphone payment (QR code) to complete your purchase.
■ Google Pay
You will be redirected to G Pay to complete your purchase.
Product Delivery Time
We will ship within 7 days after confirming payment completion.
Please note that since clothing is made after receiving your order, it may take up to 7 days for shipping.
*Shipping is generally by Yu-Packet Post for 310 yen. Delivery will be to your mailbox.
(You cannot specify the delivery date and time.)
*Orders over 10,000 yen qualify for free shipping.
[Yu-Pack] Flat rate nationwide 700 yen
If you have a preferred delivery date or time, please enter it in the remarks column in your cart.
You can choose from the following delivery times:
1 Morning
2 Around 12:00-14:00
3 Around 14:00-16:00
4 Around 16:00-18:00
5 Around 18:00-20:00
6 Around 19:00-21:00
7 Around 20:00-21:00
Additional shipping fees may be required for deliveries to certain areas, such as Hokkaido, Okinawa Prefecture, and remote islands.
[Yu-Packet Post] Flat rate nationwide ¥310
Delivery date and time cannot be specified.
Delivery will be by post.
Returns
▽ In case of our defect
While we strive for the highest quality in our products, if a product is damaged or soiled,
or if it is different from the product you ordered, please contact us by email within 7 days of receiving the product
for a return or exchange.
↓Please contact us here for exchanges or returns↓
rio.style.dogwear@gmail.com
After contacting us, we will provide you with the product return address and other details.
In such cases, we will bear the shipping cost.
If there is no stock for an exchange, we will issue a refund.
▽ In case of customer defect
If the product you purchased has an incorrect size due to customer circumstances,
returns or exchanges are limited to cases that meet the following conditions:
▽ Please contact us within 7 days of receiving the product.
▽ Products that have been worn or used even once cannot be returned.
▽ The customer will be responsible for the shipping costs (round trip) for returns and exchanges.
Please note that we cannot accept any returns for sale items,
so please be careful not to make mistakes with sizes.
Also, custom-ordered items cannot be returned.
We appreciate your understanding.